Our overall policies are as follows:

  • We have focus on consistent quality, in compliance with customer requirements in all processes
  • We work in a safe and environmentally sound way, seeking to reduce environmental impact in all processes
  • We commit ourselves to thinking preventively and continually seek improvements in all processes

The policy manifests itself in the following commitments:                                                                                                                         

  • Protecting the environment and preventing pollution, this includes compliance with current environmental legislation and regulatory requirements.
  • Making use of environmentally friendly materials and processes, considering technical, economic and quality aspects.
  • Grading, sorting and reduction of waste.
  • Analysis and preventative measures taken to avoid accidents.
  • Attaining the highest possible customer satisfaction through compliance with their needs and requirements.
  • Maintaining efficient and flexible case management for all customer inquiries.
  • Cultivating an environment of highly qualified, competent and motivated employees to ensure the levels of quality and environmental standards of the company are reached. This also applies to any agents.
  • Continuous follow-up regarding delivery performance and deviations.
  • Appraisal, including risk assessment, of all new tasks to ensure that they are suitable for our production equipment and that we have the necessary capabilities to achieve the required result.
  • Effective maintenance of all machinery so production plans can be carried out correctly.
  • Continuous review and development of the quality and environmental management system, meeting the requirements of ISO 9001: 2015/14001: 2015, to ensure the improvement of quality and environmental performance.

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